How to Grant Access to Your Google Business Profile (Step-by-Step Guide)

Local SEO July 17, 2026

Want to improve how you manage your Google Business Profile by sharing access with your team or a specialized partner, all without giving up control?

For any company serious about building its online presence and winning more customers, this is an essential capability. So how do you grant access to your Google Business Profile safely and efficiently?

In this guide, you will walk through the process step by step and see how this simple move can pay off for your business.

What Is Google Business Profile?

Google Business Profile (formerly Google My Business) is a free tool from Google that lets companies manage how they show up online.

Its job is to drive more sales and help your business stand out in a crowded digital market. It makes you easy to find in Google Search and puts your location on the map for nearby customers browsing Google Maps.

With it, you can:

  • Display key details like your address, hours, and phone number.
  • Post photos and updates.
  • Respond to customer reviews.
  • Track interactions and pull insights about your audience.

It is an indispensable tool for attracting customers and strengthening a brand, whether you are a solo owner or a large enterprise.

Why Grant Access to Your Google Business Profile?

Delegating access to your Google Business Profile is a smart way to streamline how the profile is managed.

First, letting other people handle the day-to-day tasks saves you time. Second, specialists can sharpen your strategy and make your profile work harder. And finally, Google offers different permission levels that protect your information, so collaboration stays secure.

Now that the benefits are clear, let’s walk through how to grant access to your Google Business Profile.

Google Business Profile represented through the brand's logos

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How to Grant Access to Your Google Business Profile: Step by Step

1. Sign in to your Google Business Profile account

First, sign in to the Google account tied to your company’s Google Business Profile. Double-check that you are using the correct account to avoid authentication headaches.

2. Go to the users section

  • Click “Manage Profile” in the main menu.
  • Find the “Users” or “Settings” option.

3. Add a new user

  • Click the “Add User” icon.
  • Enter the email address of the person you want to invite.
  • Now choose the access level: Owner, Manager, or Communications Manager.

4. Send the invitation

  • Click “Send”.
  • The person you invited will then receive an email asking them to accept.

5. Confirm the acceptance

Once the invitation is accepted, the new user will have access to the profile with the permissions you assigned.

Tips for Managing Access

Choose the right access level

When you choose the Owner level, you hand that person full control over the profile.

Choose Manager, on the other hand, and you grant permission to edit information and respond to reviews.

Finally, the Communications Manager level is more focused on posts and interactions.

Review access regularly

Inside Google Business Profile, you can remove users who are no longer part of the team. In the same way, you can update permissions whenever you need to.

Keep the account secure

  • Use strong passwords.
  • Turn on two-step verification.
  • Avoid sharing passwords.

The Payoff of Good Profile Management

Managing your Google Business Profile well delivers real advantages, such as:

  • Greater visibility: Stand out in search results.
  • Customer interaction: Answer questions and reviews quickly.
  • Valuable insights: Learn what actually resonates with your audience.

Common Mistakes When Granting Access

First, pay close attention to permission levels. Assigning the wrong access level can put the security of your profile at risk.

Likewise, failing to monitor access can turn into a serious problem. Inactive users become a liability.

Finally, a lack of training can create headaches for your business. Unprepared users are prone to mistakes.

Steer clear of these pitfalls and you set yourself up for management that is both efficient and secure.

What’s New in Google Business Profile

Google Business Profile is always evolving to meet the needs of businesses and consumers alike.

Recently, Google rolled out features like more detailed insights into profile performance, tighter integration with measurement tools, and interface improvements.

It is also testing the option to chat with customers over WhatsApp and SMS. The goal is to make communication between businesses and customers easier, offering fast, effective alternatives to phone calls and email.

These updates make management more intuitive and let businesses make decisions grounded in hard data. As a result, there is a growing focus on personalization, giving businesses room to highlight what sets them apart right on the profile.

Take the Next Step With Próximo Passo

Granting access to your Google Business Profile is an essential step for any company that wants to professionalize its online presence.

With the tips and the step-by-step process in this article, you can delegate tasks with confidence and make sure your brand is always well represented.

If you want to master this and other strategies to grow your business, visit Próximo Passo and discover how we can help you grow in the digital space.

Fabio Orlando
Próximo Passo · B2B SEO Agency